My Online Account

Logging In to Your Account

You can log in to your account from anywhere.

Either use the My Account log-in on the right side of our page, or you can log in to your account here.

Your Library Card Number

You’ll need your library card number in order to log in.  You can find it on the back of your library card.

Normal Public Library numbers start “D03…”  That second digit is a number 0, not the letter ‘O.’  You’ll also leave out any spaces that you see in the number.

Your PIN

Your PIN is your password to log in to your online account.

Learn more about your PIN here.

Seeing Your Checked-Out Items

To see the items that you have checked out, you can click on the “Review My Account” link from the main My Account page.

Under the Account Summary, you’ll see “Checkouts.”  You can click on Checkouts to get detailed information on all of the items that you have checked out.

For each item, you’ll see when the item is due, how many times you’ve renewed it, whether the item is overdue, and any estimated fines.

You can also renew items from this page by clicking the red Click to Renew My Materials button near the top of the page.

Renewing Your Items

To renew your items, you can click on the “Renew My Materials” link from the main My Account page.

You’ll see a list of the items that you have checked out.  You may choose to renew all of your items by clicking the Renew All selection near the top of the page, or you can click the box next to the items that you’d like to renew.

Click the red Renew Selected Items button and you should be set!

If an item fails to renew, you will be alerted.

Please keep in mind that you cannot renew DVDs online because they require an additional dollar to renew.

You will also be unable to renew overdue items online because they require a staff override.

Learn more about renewing items here.

Top

Checking Your Fines

To see your fines, you can click on the “Review My Account” link from the main My Account page.

Under the Account Summary, you’ll see “Bills.”  You can click on Bills to get detailed information on any items that you owe money on.

Learn more about fines here.

Checking on and Canceling Holds

To check on your holds, you can click on the “Review My Account” link from the main My Account page.

Under the Account Summary, you’ll see “Holds.”  You can click on Holds to get detailed information on all of the items that you have on hold.

You can also cancel holds by checking the box next to a hold and clicking the red Cancel Selected Holds button

Learn more about placing holds here.

Changing Your Contact Info

You can change your email address, address, and phone number from the main My Account page.

Click on the appropriate link – “Change My Email Address” or “Change My Address / Phone Number.”

You’ll enter the new information and click the red Send button.

Changing Your PIN

To change your PIN, you can click on the “Change My PIN” link from the main My Account page.

You’ll need to enter your current PIN and then enter your new PIN twice.

Once you’ve done this, click the red Send button and you should be set!

Learn more about your PIN here.

Text Message Notifications

You can sign up to receive text messages to notify you when items are due soon or overdue, when your holds are available, and more using our Shoutbomb service.

You can even respond to these messages to renew items!

Learn more about text message notifications here.

Top